Event Host Guide

Welcome to Neutral Moon Studio!

This Event Host Guide will walk you through how to utilize the studio during your reservation so please read it both at the beginning and the end of your reservation.

A Studio Assistant may be at the studio when you arrive to help you check in, set up and answer any questions you may have. Depending on the length of your event, the Studio Assistant may not be present at the end of your reservation. Please follow this guide to ensure you close up the studio properly to avoid any additional fees.

WiFi

Network: KonceptHouse or KonceptHouseAP

Password: getworkdone141

Unauthorized Late Departures

It is your responsibility to wrap up your event on time and leave enough time to chat, connect, clean up and load out.

Late departures are $25 for every 15 minute block you enter into past your scheduled departure time. This will be automatically billed to the credit card on file. This is non-negotiable, not up for debate. Please respect our small business, service, and time by managing yours correctly.

And for clarity, if your reservation ends at 5pm and you are in the studio at 5:18 you will be charged $50 because you would have entered into (2) 15-minute blocks past your scheduled departure time.

  • Turn on Edifier speakers and make sure they have power (green light)

  • Press the Bluetooth button on the back of the right speaker until the light on the front of the speaker turns blue

  • Open the Bluetooth settings on your phone or tablet

  • Wait for your device to scan, then find and select ‘Edifier MR3’

  • Device is linked when you hear a chime. Turn your phone volume all the way up and then adjust the volume on the speaker.

  • Test play a song to make sure the speaker is connected.

Bluetooth Speakers

Step-by-Step Pairing Guide

Bluetooth speakers

Food and Drink

Please do not put food or drinks on the sideboard, it will damage the surface.

Instead you can use the round table in the corner by the neon sign.

Place a towel under cold drinks, ice buckets or containers that “sweat” to minimize condensation leakage.

Sideboard (NO food or drink)

Round Table (food and drink OK)

For movement classes that require mats, follow the mat markers on the floor to place mats at the most comfortable position for your attendees.

Place the top corners of the mat on a heart marker. 4 mats fit vertically and 4 mats fit horizontally for a total of 16 mats.

Place the teacher’s mat in front of the alter.

Note: A Teacher’s Mat (branded with our logo) can be found behind the mirror on the alter wall.

Yoga Mat Placing

Flameless Candles

Candles should only be turned on or off WITH THE REMOTES available (typically left on the alter or in the alter drawer). You will need all 3 available remotes to turn on/off all candles.

DO NOT turn candles on and off by hand. This wastes a large amount of time for both you and us.

ALL candles should be turned off before you exit the studio. With the remotes.

Candles

Remotes

Cleanup & Reset

If no Studio Assistant is present during your reservation, before departure, please:

  • Return furniture to original positions

  • Collect all personal items, decor, and supplies. We do not keep lost and found items after 24 hours.

  • Wipe down surfaces used for food or drinks.

  • Turn off all candles WITH THE REMOTES.

  • Take all of your trash with you. There are larger trash cans in the hallway, the bathroom, and there is a dumpster outside.

The studio should be left in the same condition it was found.

Clean up and reset should not be happening at the time you are supposed to be locking up. Again, please manage your time or you will be charged accordingly.

Lock-Up & Departure

If no Studio Assistant is present, please:

  • Ensure key is back in key box, lock the door from the inside and CLOSE THE DOOR before exiting. Do not leave the door open after you exit.

  • Personal items left behind get tossed after 24 hours so please make sure you take everything you came with and leave everything you didn’t, preferably back in the spot you found it in.

⚠️ Damages & Liability

  • Hosts are responsible for any damage caused by themselves, guests, or vendors. Please communicate any issues immediately.

  • Report accidents or spills immediately so we can address them properly.

Staff Contact Info

If no Studio Assistant is present, please text or email one of the following for assistance:

  • Email: hello@neutralmoon.com

  • Studio Business Line: 770-580-3964

  • Studio Owner: Kelley Raye-Wright, 770-608-1050

  • Studio Manager: Fallon Raye-Wright, 404-834-5486

  • Events Assistant: Jordyn Parks, 678-334-7295

Please TEXT, you don’t answer phone calls from numbers you don’t recognize and neither do we. Also please DO NOT dm/call us via Instagram for day of assistance, we absolutely will not see that message in time.